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Pristine Management Group is an outsourced marketing agency looking for a full-time Entry Level Customer Service Representative to join our North Jersey office on a permanent basis.
You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.
This role offers you the opportunity to work in a national firm that offers excellent career progression.
Essential Skills :
Clear written and verbal communication skills
1 years of prior experience is preferred
Strong relationship management skills
Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
Business acumen in the marketing and client relations field is preferred
Must understand and comply with applicable regulations and standard operational procedures
Must ensure that all transactions are executed properly and meet compliance guidelines
Core Responsibilities :
Provide high-quality service to each of our clients
Maintain client confidentiality at all times
Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers and product specialists
Communicates clearly with staff in a timely and professional manner
Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
Verify and maintain data quality
Last updated : 2024-05-01
Full Time
$44k-55k (estimate)
05/03/2024
07/27/2024
The job skills required for Customer service representative include Customer Service, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.